FAQs

Frequently Asked Questions

Total 185

Number	Content	Title
Easy One Touch 2 Wireless	105	My car does not have a cigarette port for charging. Will the Easy One Touch 2 Qi Wireless Mount work if I have a traditional US Bae Minseong \| 2022.01.28 \| Votes 0 \| Views 353
	If you supply your own cable from the USB to the mount, it should work. However, it will only provide standard charge. Please make sure your wire is Qualcomm 2.0-3.0 compatible. Have more questions? SUBMIT A REQUEST >
Easy One Touch 2 Wireless	104	What are the charging specifications of the iOttie Easy One Touch 2 Qi Wireless Charging? Bae Minseong \| 2022.01.28 \| Votes 0 \| Views 296
	Max Wireless Charging Capacity:7.5W iPhone. 10W for Android and Google Pixel. Have more questions? SUBMIT A REQUEST >
Easy One Touch Connect Pro	103	What do the LED light indicators mean? Bae Minseong \| 2022.01.28 \| Votes 0 \| Views 315
	Have more questions? SUBMIT A REQUEST >
Easy One Touch 2 Wireless	102	What smartphones does the Easy One Touch 2 Qi Wireless Mount work with? Bae Minseong \| 2022.01.28 \| Votes 0 \| Views 458
	The Easy One Touch 2 Qi Wireless Charging Mount is compatible with Smartphones that have built-in Qi wireless charging. Please confirm that your phone is Qi enabled before using the mount. Some examples are listed below: Apple iPhone: 8, 8 Plus, X, XR, XS, XS Max, 11, iPhone SE (second generation), 12, 13/ Mini/ Pro/ Pro Max. Samsung: Note 20, Note 20 Ultra, S20, S20+, S20 Ultra, S10e, S10, S10+, S9, S9+, S10 + Note 8, Note 9, Note 10, S8, S8+, S7, S7 Edge, Note 5, S6, S6 Edge. LG: V30, G6 (US version only), G4 (optional), G3 (optional), G7 ThinQ, G7+ ThinQ, G8, G8 ThinQ, G8S, G8S ThinQ, G8X, G8X ThinQ. Microsoft Lumia: 1520, 1020, 930, 929, 928, 920. Google Nexus: 4, 5, 6, 7 (2013) Google Pixel: 3/3XL, 4/4 XL, 5/5 XL, 6/ 6 Pro. BlackBerry: Q20, Z30 STA100-3, Passport SQW100-3, Classic SQC100-2, Classic SQC100-3, Classic SQC100-5, PRIV, Evolve, Evolve X. Motorola: Droid Turbo, Droid Turbo2, Droid 5, Droid Mini, Moto Maxx, Ultra M, Moto X Force. Nokia: Lumia 720, 735,810, 820, 830, 920, 920T, 928, 929, 930, 1520, Icon, 8 Sirocco, 9 PureView. Have more questions? SUBMIT A REQUEST >
Easy One Touch Connect Pro	101	Can I use Alexa in languages other than English? Bae Minseong \| 2022.01.28 \| Votes 0 \| Views 294
	As of April 2021, Alexa supports 8 languages: English French German Hindi Italian Japanese Portuguese Spanish Have more questions? SUBMIT A REQUEST >
Easy One Touch 2 Wireless	100	Can I change the position of the Easy One Touch 2 Qi Wireless Mount once I've placed it on my dashboard? Bae Minseong \| 2022.01.28 \| Votes 0 \| Views 296
	The dashboard pad is one time use only. We strongly advise that you use the one-time only dashboard pad when mounting to the dashboard and avoid placing the suction cup onto the dashboard directly. We do sell dashboard pads in case you ever need some extra pads, and we also cover dashboard pad defects under our warranty policy. Have more questions? SUBMIT A REQUEST >
Easy One Touch Connect Pro	99	Can I play music through my car speakers? Bae Minseong \| 2022.01.28 \| Votes 0 \| Views 345
	If you connect your phone to the Bluetooth in your car, you can play music through your speakers using the Bluetooth connection. You can also connect to your car’s speaker by plugging an AUX cable into your phone. Have more questions? SUBMIT A REQUEST >
Easy One Touch Connect Pro	98	How do I set up the device? Bae Minseong \| 2022.01.28 \| Votes 0 \| Views 423
	Download the Alexa APP: iOS Users Android Users Download the iOttie Connect App Android Users Have more questions? SUBMIT A REQUEST >
iTap Magnetic 2	97	Will the Metal Plates included in the iTap Magnetic mounts interfere with Qi Wireless charging? Bae Minseong \| 2022.01.28 \| Votes 0 \| Views 299
	If you place the Metal Plate in the middle of your smartphone, it will interfere with wireless charging. However, if you apply the Small Metal Plate toward the bottom of your smartphone, you will be able to utilize magnetic mounting without interfering with wireless charging. Have more questions? SUBMIT A REQUEST >
Easy One Touch Connect Pro	96	How do I connect to Pandora using the Easy One Touch Connect? Bae Minseong \| 2022.01.28 \| Votes 0 \| Views 341
	Launch the Alexa app Go to the menu and select Settings Select Music, and then select Pandora Select Enable Sign in by entering your account information for the Pandora service Have more questions? SUBMIT A REQUEST >